Procurement Operations Buyer - Helpdesk Analyst
Core
Deliver responsive and accurate support for procurement-related queries, manage internal user helpdesk requests, and resolve supplier inquiries.
Role type
Procurement Operations Helpdesk Analyst
Builds
Internal procurement support services and supplier issue resolution
Domain
Procurement / Supply Chain
Deliverable
dashboards & analysis
Required skills
Procurement operations, supplier inquiry resolution, helpdesk management, process improvement, compliance adherence, SAP, Ivalua, Coupa
Preferred skills
Lean, Six Sigma, aerospace/defence industry experience
Responsibilities
Manage internal user helpdesk requests, respond to supplier inquiries, provide support for sourcing and contracting systems, identify process improvements, maintain accurate records of queries and resolutions, work with suppliers and finance teams, assist with resolving technical issues in procurement platforms, ensure adherence to procurement policies.
Seniority
Mid-level, hands-on IC