Business Systems Analyst
Core
Partner with business units to identify needs and implement Salesforce CRM solutions and processes to achieve strategic goals.
Role type
Business Systems Analyst (Salesforce CRM)
Builds
Salesforce CRM solutions, integrations, and data management processes
Domain
Financial Services / Digital Marketing
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business analysis, Salesforce platform expertise, project management, functional testing, data validation, stakeholder communication
Preferred skills
Subject matter expertise in Sales/Service/Financial Service Clouds, third-party integration knowledge
Technologies
Salesforce (Sales Cloud, Service Cloud, Financial Service Cloud)
Responsibilities
Define and document specifications for Salesforce development, manage project lifecycle and testing, support data integrity and maintenance, promote user adoption, review third-party integrations
Seniority
Mid-level, hands-on IC
