Intermediate Site Reliability Engineer
Core
Support and improve reliability, availability, and performance of critical banking applications and services.
Role type
Intermediate Site Reliability Engineer
Builds
Production support for business-critical applications, services, and integrations
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Troubleshooting, incident management, monitoring and observability, log analysis, scripting, automation, system maintenance, change management, release validation, root cause analysis
Preferred skills
Windows server environment support, ADO/GitHub pipelines, web applications and APIs support, SFTP support, networking fundamentals, cloud platforms, databases, application architecture
Technologies
ADO, GitHub, Windows Server, SFTP, ticketing systems, incident management systems, change management systems
Responsibilities
Investigate and resolve application, system, and service issues across multiple environments; Monitor application and infrastructure health and analyze alerts; Perform system maintenance, configuration changes, and operational support; Implement fixes and operational improvements; Participate in incident response, bridge calls, and post-incident improvement efforts; Contribute to automation initiatives; Develop and maintain operational documentation and runbooks; Assist in gathering requirements for system enhancements.
Seniority
Intermediate, hands-on IC