Lead Field Services Technician
Core
Oversee repair and installation of IT equipment and systems, assist in technician oversight, and lead cross-functional projects.
Role type
Lead Field Services Technician
Builds
IT hardware and software systems
Domain
Retail IT infrastructure
Required skills
troubleshooting advanced hardware, repairing and installing company hardware and software, project leadership, quality assurance inspection, work distribution planning, system documentation management, safe work environment maintenance, vehicle and equipment maintenance
Preferred skills
none stated
Technologies
none stated
Responsibilities
Solve high complex issues using new approaches, complete complex tasks regularly, solve routine issues using documented methods, exercise judgement to solve complex issues, maintain assigned company property including vehicles and devices, ensure technicians complete work orders and documentation, lead projects in cross-functional teams, provide training to field technicians
Seniority
Senior, hands-on IC