Bakery Manager
Core
Managing bakery department operations, customer service, and product production in a retail environment.
Role type
Bakery Manager
Builds
Decorated cakes, custom designs, breads, pastries, and other baked goods for retail sale.
Domain
Retail / Food Service
Deliverable
product features
Required skills
Customer relations, phone and in-person order taking, cake and product decoration, inventory management, scheduling, staff training and performance reviews, merchandising planning, expense control, food safety and sanitation compliance, recipe adherence, PPE usage.
Preferred skills
Prior decorating experience, Associate or bachelor's degree in business or food service.
Technologies
Learning Management System (LMS)
Responsibilities
Promote positive customer relations and resolve concerns; take orders and create finished decorated products; manage department inventories and order supplies; schedule associates and oversee training and performance reviews; develop and implement merchandising plans; control department expenses and labor costs; ensure product freshness, quality, and proper pricing; maintain backroom security, organization, and sanitation; assist with production of baked goods; cooperate with co-workers to ensure smooth department function.
Seniority
Mid-level management, hands-on operational leadership