Operations Technician
Core
Create and validate insurance policy bookings, perform data quality checks, and manage submission inboxes to ensure SLA adherence for EU branches.
Role type
Operations Technician (Insurance)
Builds
Policy bookings and underwriting process improvements
Domain
Commercial Insurance
Required skills
Data quality checks, SLA adherence, policy administration, underwriting systems, report generation, tax processing, system updates, risk query management, workload tracking, process improvement
Preferred skills
Shared-service or hub experience, adaptability to dynamic environments
Technologies
SPARC, Eclipse, MS Office (Excel, Word, Outlook), SharePoint, Teams
Responsibilities
Create/validate bookings in policy admin/finance systems, perform data quality checks on parties/terms/taxes, triage and manage submission inboxes, execute standard QA checks and escalate deviations, produce standard and ad-hoc reports, ensure taxes are correctly processed, store and file signed QA documents for EU branches, communicate risk and policy queries, report priority matters affecting month reporting, maintain updated production report files, assist in underwriting process implementation and improvement
Seniority
Junior, 0–2 years experience