Head of Professional Lines
Core
Lead the Professional Lines claims portfolio within Property & Casualty, overseeing complex claims for Allied Health, Cyber, Lawyers & Accountants E&O, and Architects & Engineers.
Role type
Senior leadership claims manager (Professional Lines)
Builds
Claims handling strategies and operational excellence for high-value professional liability portfolios
Domain
Insurance (Property & Casualty / Professional Lines)
Deliverable
client delivery
Required skills
Property & Casualty claims expertise, team leadership, claims strategy development, reserving and loss cost management, litigation oversight, stakeholder relationship management, regulatory compliance, analytical skills, negotiation
Preferred skills
Advanced degree (JD, MBA), digital claims tools familiarity, transformation initiatives experience
Technologies
Claims management systems, MS Office
Responsibilities
Lead and mentor a team of five claims managers; oversee claims management for specific professional lines portfolios; develop and implement claims strategies; monitor claims trends and portfolio performance; ensure rigorous application of reserving and loss cost practices; serve as escalation point for complex claims and litigation; champion process improvement; build relationships with brokers, reinsurers, and clients; prepare performance reports for senior management; contribute to budget management.
Seniority
Senior, hands-on IC with direct reports