Principal Consultant
Core
Lead L2/L3 production support, stabilization, and continuous improvement for Oracle HCM Cloud applications in a live enterprise environment.
Role type
Senior functional consultant (Oracle HCM Cloud)
Builds
Reliable HR operations, secure access controls, and seamless employee/candidate lifecycle processes
Domain
Human Resources / Enterprise Software Support
Required skills
Oracle HCM Cloud (Core HR, Recruiting Cloud, Journeys, Security), Production Support (L2/L3), Incident Triage, Root Cause Analysis, Release Management, HR Business Processes, Ticketing Tools
Preferred skills
Team Leadership, OTBI/BI Reports, Integrations, ITIL, Large-scale HR Transformation
Technologies
Oracle HCM Cloud, Redwood UI, VBCS, Business Rules, ServiceNow, Jira
Responsibilities
Lead incident triage and resolution for Core HR and Recruiting Cloud; Manage HCM Security (RBAC, custom roles); Support quarterly releases and patch impact analysis; Collaborate with stakeholders on system improvements; Coordinate with Oracle support and prepare documentation
Seniority
Senior, hands-on IC