Business Operations & Performance Manager
Core
Drive consistent, efficient, and scalable execution across installation operations, leading operational planning, sales forecasting, capacity planning, and continuous improvement to ensure projects are delivered safely, on time, and within budget.
Role type
Senior Operations Manager (Installation & Project Operations)
Builds
Operational plans, sales forecasts, capacity plans, and continuous improvement initiatives for installation teams.
Domain
Industrial services / Fire & Security systems / Installation operations
Required skills
Sales forecasting, capacity planning, resource management, S&OP processes, project controls, operational KPIs, root cause analysis, process improvement, ERP systems, reporting platforms
Preferred skills
Six Sigma, Lead, project management, continuous improvement certification
Technologies
ERP systems, project management tools, reporting/dashboards platforms
Responsibilities
Partner with sales leadership to review installation sales forecasts, pipeline opportunities, and awarded work; Maintain accurate sales forecasts and implement action plans to mitigate risks; Track and manage variation orders (VOs); Establish operating rhythms for project mobilization, execution, handover, and closeout; Lead regular sales and operations planning (S&OP) reviews; Define, track, and report operational KPIs; Analyze operational processes and data to identify improvement opportunities; Lead continuous improvement initiatives impacting productivity and profitability.
Seniority
Senior, hands-on IC