Opérateur(rice) de télésurveillance - CDD 3 mois - Concarneau (29)
Core
Supervise client security sites via a 24/7 monitoring center, handling alarms and anomalies through phone contact and video/image analysis.
Role type
security monitoring operator
Builds
security monitoring services for industrial, public, and commercial sites
Domain
security services / physical/clinical work
Deliverable
physical/clinical work
Required skills
active listening, observation, stress management, priority management, computer tool mastery, telephone communication
Preferred skills
police or military background, security agent experience (pre-2018)
Responsibilities
contact clients via phone, process alarm information (messages/video), trigger defined actions for alarms/anomalies, dispatch intervention structures, ensure return to normality, maintain activity traceability