Service Manager, Lock and Safe
Core
Lead the national Lock & Safe operation, driving strategy execution, P&L performance, and high-quality service delivery to protect people and property.
Role type
Senior Service Manager (National Operations)
Builds
National lock and safe service operations for commercial and residential clients
Domain
Security services / Fire and safety solutions
Deliverable
client delivery
Required skills
People management, P&L ownership, strategy execution, executive customer relationship management, operational excellence, compliance and safety leadership, negotiation, contract management
Preferred skills
Workforce planning, process improvement, standard work implementation
Technologies
Donesafe
Responsibilities
Lead and mentor supervisors, technicians, and subcontractors; Own budgeting, forecasting, and margin protection; Translate business strategy into national operating plans; Manage executive-level customer relationships and resolve escalations; Optimize scheduling, dispatch, and inventory control; Ensure adherence to EHS, quality, and regulatory standards
Seniority
Senior, hands-on leadership