Abteilungsleiter Serviceabteilung Nord (m/w/d) Sicherheitstechnik
Core
Leading the Northern regional service department for security technology, focusing on quality, customer satisfaction, and business success.
Role type
Department Manager, Service Operations
Builds
Security service operations (maintenance, troubleshooting, modernization) for clients in the Northern region
Domain
Security Technology / Facility Services
Deliverable
client delivery
Required skills
Team leadership, P&L responsibility, resource planning, process optimization, technical knowledge of security systems, stakeholder management
Preferred skills
Knowledge of fire alarm systems, intrusion detection, video surveillance, access control systems
Technologies
MS Office, Service/ERP systems
Responsibilities
Manage regional service team, oversee service business performance, plan resources and capacity, ensure compliance with standards and SLAs, handle complex service escalations, analyze service KPIs, develop service processes
Seniority
Senior, hands-on IC
