Associate Director, Strategic Communications, Administrative Services
Core
Provides communications leadership, expert advice, and strategic guidance for internal administrative sections to foster engagement and protect the University's reputation.
Role type
Senior strategic communications manager (internal communications)
Builds
Integrated communication strategies, change management initiatives, and operational messaging for university internal partners
Domain
Higher Education / Internal Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic communications planning, team leadership, change management, bilingual communication (French/English), stakeholder management, performance analytics, budget management, crisis communication
Preferred skills
Experience in university governance, inclusive communication principles, accessibility standards (AODA), digital performance tool usage
Technologies
Digital communication performance analysis tools
Responsibilities
Develop and implement annual/multiyear communication strategies for internal client sections; Establish frameworks for prioritizing competing client requests; Recruit, train, and supervise communications staff; Manage communication budgets and oversee external providers; Lead internal communications for major organizational changes and emergencies; Monitor editorial practices and develop training tools for client autonomy
Seniority
Senior, hands-on IC with management responsibilities