Engineer – Manufacturing Support
Core
Provide operational support for manufacturing IT and OT environments to ensure production lines operate without interruption.
Role type
Manufacturing IT/OT Support Engineer
Builds
Reliable, secure, and fit-for-purpose technology solutions for Dyson's manufacturing operations
Domain
Manufacturing / Industrial IT & OT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS support, server administration, network diagnostics, hardware troubleshooting, incident management, IT security compliance, manufacturing systems support
Preferred skills
MES/SPC systems experience, OT infrastructure knowledge, SAP manufacturing processes, ITIL practices
Technologies
Windows, SPC systems, industrial scanners, printers, shopfloor devices
Responsibilities
Install, configure, upgrade, and remediate manufacturing hardware and software; troubleshoot desktop, server, and application issues impacting production; respond to Priority 1 and 2 incidents; coordinate with infrastructure teams for connectivity issues; ensure device compliance with security standards; support factory expansion and new line deployments; maintain incident documentation and root cause analysis.
Seniority
Mid-level, hands-on IC
