Group Leader IT/OT Service Experts
Core
Lead, coach, and develop a globally distributed team of IT and OT Service Experts supporting Vanderlande's airport and logistics customers.
Role type
Senior people leader (Group Leader) for IT/OT service operations
Builds
A high-performing, motivated, and capable workforce across multiple international locations
Domain
Airport automation and parcel logistics service operations
Required skills
People leadership, team development, performance management, resource planning, recruitment, stakeholder management, cross-cultural team management
Preferred skills
Experience in airport, logistics, automation, or mission-critical operational environments
Technologies
IT service management tools, OT service platforms
Responsibilities
Lead and coach a team of ~15-20 FTE across international locations; Define career paths and drive succession planning; Align team capacity with customer delivery requirements; Manage employee relations and performance reviews
Seniority
Senior, hands-on IC with people leadership focus
