Controls Support Engineer
Core
Provide 24/7 remote support and troubleshooting for low-level control software in material handling systems for airports, warehouses, and parcel services.
Role type
Controls Support Engineer (Service Desk)
Builds
Material handling automation systems for airports, warehouses, and parcel logistics
Domain
Logistics automation / Industrial control systems
Deliverable
client delivery
Required skills
low-level control software troubleshooting, incident analysis, root cause analysis, service management tool usage, technical problem solving
Preferred skills
relevant work experience in controls, strong affinity with control technology
Technologies
low-level control software, service management tools
Responsibilities
Resolve technical issues remotely via VPN, coordinate with specialists for on-site fixes, analyze incidents to prevent recurrence, communicate directly with customers
Seniority
Junior to Mid-level, training program