Senior Director, Content Design - Slack
Core
Lead a high-performing team of content designers to define how natural language shapes interactions between humans and AI agents in Slack's evolving AI operating system.
Role type
Senior Director, Content Design (Leadership)
Builds
Slack's AI operating system where humans and agents work together
Domain
AI / SaaS / Enterprise Communication
Deliverable
product features
Required skills
Content design, UX craft, Team leadership, Executive presence, Cross-functional collaboration, AI fluency
Preferred skills
Experience with Help/Support content, Distributed team management
Responsibilities
Lead and grow a high-performing team of content designers; Champion content design at the executive level; Own naming, terminology, and language decisions; Partner with product design, product management, and engineering; Raise the bar on content craft and quality across AI-native experiences; Lead and advocate for Help Center strategy.
Seniority
Senior Director, hands-on leadership