Global Spares & Accessories Portfolio Manager
Core
Own the performance, availability, and lifecycle of Dyson's global spares and accessories portfolio to ensure parts are available when customers need them.
Role type
Global Spares & Accessories Portfolio Manager
Builds
Spares availability and service outcomes for Dyson customers
Domain
Consumer electronics / After-sales service operations
Required skills
spares portfolio management, lifecycle management, demand forecasting translation, availability optimization, data quality management, cross-functional leadership, commercial acumen, risk management, complexity reduction, stakeholder influence
Preferred skills
experience in aftersales operations, understanding of fail rates and installed base dynamics, ability to operate with imperfect data
Technologies
forecasting analytics tools, supply chain planning systems, product information management systems
Responsibilities
Own end-to-end performance of the spares portfolio across key clusters; Drive lifecycle management of spares from introduction to phase-out; Translate forecasting outputs into actionable spares priorities; Ensure critical spares availability to minimize customer downtime; Simplify and optimize the spares portfolio by reducing duplication; Partner with Forecasting, Supply Chain, Engineering, and Service teams to align demand and execution.
Seniority
Senior, hands-on IC