Senior Solution Consultant
Core
Design-savvy Business Analyst/Solution Consultant supporting Salesforce implementations and building relationships to become a business transformation expert.
Role type
Senior Solution Consultant (Business Analyst)
Builds
World-class Salesforce implementations and OmniStudio Platform assets
Domain
SaaS / Customer Success / Salesforce Industries
Required skills
Enterprise software business/functional analysis, Salesforce Platform, Business process redesign, Requirement documentation, User story creation, OmniStudio tools (OmniScript, FlexCards, Integration Procedures), Agile/Scrum, Process modeling
Preferred skills
Salesforce Industries, Insurance/Health/Telecom industry, CPQ/EPC, Design thinking, Certified Product Owner
Technologies
Salesforce, OmniStudio, OmniScript, FlexCards, Integration Procedures, REST endpoints
Responsibilities
Investigate business processes with customers and experts, Create prototypes and proof of concepts, Develop user stories and business requirements, Collaborate on process redesign and roadmap planning, Utilize OmniStudio tools to construct dynamic interactions, Participate in UAT and release processes, Analyze data requirements and integration points, Document work using flow charts and descriptions
Seniority
Senior, hands-on IC
