Technical Business Analyst, Product & Pricing Operations
Core
Design, implement, and manage Salesforce CPQ systems and quoting rules governance to support product launches and partner engagements.
Role type
Senior Technical Business Analyst (Product & Pricing Operations)
Builds
Scalable quoting rule frameworks, automation scripts, and CPQ configurations for Salesforce customers.
Domain
SaaS CRM, Configure Price Quote (CPQ), Product Lifecycle Management
Required skills
Salesforce administration, SOQL, Salesforce CPQ/Apttus CPQ, Q2C processes, New Product Introduction (NPI), Python scripting, rule configuration, release management, data transformation, migration, troubleshooting, bug fixing, impact analysis, UAT support, defect resolution, automation framework design, cross-functional stakeholder collaboration, process optimization, bottleneck identification, expectation management, timeline management, generative AI tool usage.
Preferred skills
Salesforce Agentforce, AI automation tools, advanced Python scripting.
Technologies
Salesforce, SOQL, CPQ, Apttus, Python, Generative AI tools (e.g., Claude), Q2C systems.
Responsibilities
Design and develop automation frameworks to reduce manual effort; Lead troubleshooting and bug fixing for published rules; Support operation and maintenance of CPQ infrastructure; Translate complex technical requirements into clear business language; Identify inefficiencies and automate manual tasks; Collaborate with engineers and architects on scalable solutions; Manage end-to-end governance of quoting rules including impact analysis and optimization.
Seniority
Senior, hands-on IC
