Salesforce Innovation Center Senior Analyst
Core
Facilitate the planning, preparation, and execution of Salesforce Innovation Centre (SIC) engagements to create meaningful customer experiences that accelerate business goals.
Role type
Senior Analyst (Salesforce Innovation Centre Coordinator)
Builds
End-to-end customer engagement experiences for the Salesforce Innovation Centre program
Domain
Sales operations and event management within the Salesforce ecosystem
Required skills
Event management, meeting logistics, stakeholder coordination, Salesforce tools and dashboards, survey analysis, program project management, executive briefing support, vendor ecosystem management, data metrics tracking
Preferred skills
Customer-facing experience, marketing or sales event experience, familiarity with Salesforce application, strong logistical skills, autonomy and creativity
Technologies
Salesforce tools, dashboards, reporting tools
Responsibilities
Create and shape customer experiences by understanding business objectives and AE goals; Partner with Strategists to ensure success criteria are met; Manage meeting logistics including scheduling, room readiness, and catering; Manage on-site logistics such as office management, IT, and workplace services; Prepare and analyze engagement surveys to gauge feedback; Support and lead programs driving SIC growth; Leverage Salesforce tools to capture and share key metrics and KPIs
