Director, Solution Consulting - Marketing Cloud & Data 360
Core
Strategic advisor and senior solution architect guiding enterprise customers in unifying, governing, and activating customer data across channels to support AI-driven personalization and Agentforce.
Role type
Director, Solution Consulting (Marketing Cloud & Data 360)
Builds
Enterprise engagement architecture, data governance frameworks, and complex marketing/data solutions for large-scale customer transformation programs.
Domain
Customer Success / Marketing Technology / Data Architecture
Required skills
Advanced Marketing Cloud expertise (Journey Builder, Email Studio, Automation Studio, Contact Builder), Data 360 implementation (ingestion, unified profile, identity resolution, segmentation, activation), Enterprise data architecture, Integration architecture (APIs, ETL), Data modeling and SQL, C-level stakeholder management, Technical documentation
Preferred skills
8+ years Marketing Cloud experience, 2+ years Data 360 experience, Migration experience (Eloqua, Marketo, HubSpot), Cloud data platform familiarity (Snowflake, Databricks, AWS, GCP), Generative AI and agentic delivery patterns
Technologies
Marketing Cloud (Journey Builder, Email Studio, Automation Studio, Content Builder, Contact Builder), Data 360, SQL, SSJS, AMPscript, REST/SOAP APIs, Snowflake, Databricks, AWS, GCP
Responsibilities
Provide solution/technical direction and performance leadership; Act as primary authority on Marketing Cloud and Data 360; Lead functional and technical workshops; Design enterprise engagement architecture; Define data governance and compliance architecture; Architect Data 360 implementation and data lineage; Manage customer expectations and negotiate complex solutions.
Seniority
Director, strategic advisor and hands-on architect
