Principal AI Solutions Engineer - Salesforce AI Labs
Core
Build connected AI solutions, prototypes, and agent workflows spanning multiple Salesforce products to demonstrate measurable customer outcomes and guide product decisions.
Role type
Senior individual-contributor AI solutions engineer (applied AI & solution architecture)
Builds
Working prototypes, API integrations, agent workflows, and reusable reference architectures for Salesforce AI Labs portfolio
Domain
SaaS CRM, Agentic AI, Enterprise Software
Deliverable
production ML models
Required skills
Python, TypeScript/JavaScript, Modern API architectures, LLMs (OpenAI/Anthropic), Agent frameworks, Tool calling, Retrieval, Orchestration, Context management, Evaluations, Observability, Storytelling
Preferred skills
Forward-deployed engineering, Process intelligence, Workflow automation, Startup/founding-engineer experience
Technologies
Python, TypeScript, JavaScript, OpenAI, Anthropic, Agent frameworks
Responsibilities
Create working prototypes and API integrations spanning multiple products; Identify use cases combining capabilities for additional value; Develop reliable demonstrations connecting customer needs to business results; Present to executives and customers; Test new agentic experiences via rapid experimentation; Package reusable technical assets; Measure implementation time and process cycle time; Surface integration gaps to product leaders
Seniority
Senior, hands-on IC
