Engagement Delivery Director (Project Management Director)
Core
Lead large, strategically important digital transformation projects for customers, taking end-to-end accountability for scope, schedule, budget, quality, and customer satisfaction.
Role type
Senior IC Engagement Delivery Director (Project Management)
Builds
End-to-end implementation of technology-enabled transformation or software implementation projects for customers.
Domain
Enterprise software implementation / Digital transformation
Required skills
Large-scale project delivery, Multi-disciplinary team leadership, Stakeholder management, Governance and executive reporting, Risk management, Financial forecasting
Preferred skills
Salesforce/CRM implementation, Multi-supplier delivery environments, Agile and hybrid delivery models
Technologies
Salesforce, CRM, Case management
Responsibilities
Lead complex, multi-disciplinary delivery teams; Act as primary delivery contact for customers; Establish governance and executive reporting; Manage project financials and change control.
Seniority
Director, strategic leadership
