Success Architect, Tableau
Core
Provide strategic technical guidance and architectural recommendations to maximize Tableau and Salesforce investments for key enterprise customers.
Role type
Senior Customer Success Architect (Tableau/BI)
Builds
Customized technical solutions, architecture reviews, and optimization recommendations for data sources, dashboards, and governance.
Domain
Enterprise Business Intelligence and Data Analytics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical Account Management, solution design, relational databases, enterprise BI, web technologies, mission-critical software troubleshooting, bilingual communication (English/Korean)
Preferred skills
Project management, Salesforce/Tableau certifications, data pipeline construction, Python/R, AI/statistical analysis
Technologies
Tableau, Salesforce, relational databases, web technologies, Python, R
Responsibilities
Serve as a trusted technical advisor for strategic customers; analyze requirements and translate them into actionable technical recommendations; conduct architecture reviews and provide optimization guidance; support post-sales activities and resolve complex software issues; coordinate timelines and stakeholders across cross-functional teams.
Seniority
Senior, hands-on IC