Director, Technical Consulting (Salesforce Marketing & Data Cloud)
Core
Director leading technical consulting and architectural strategy for Salesforce Marketing & Data Cloud implementations, enabling enterprise AI adoption and scaling professional services delivery.
Role type
Senior IC Director, Technical Consulting (Architects' Practice)
Builds
Enterprise AI architectures, scalable predictive/generative AI environments, and optimized Salesforce Industries Cloud solutions for clients.
Domain
Enterprise Software / CRM / AI / Cloud Computing
Deliverable
production ML models
Required skills
Salesforce Marketing Cloud, Salesforce Data Cloud, Enterprise AI Architecture, Integration Architecture, Platform Security, Identity and Access Management, Data Architecture, Apex Design Patterns, Modern Web Technologies (HTML, CSS, JavaScript, Web Components)
Preferred skills
CTA certification, Salesforce System/Application Architect certification, OmniStudio expertise, Generative AI frameworks, Business process optimization
Technologies
Salesforce Industries Clouds, Apex, Lightning Flows, LWC, Cursor, Claude, GitHub Copilot
Responsibilities
Plan capacity, hiring, training, and mentoring for Technical Architects; Serve as trusted advisor on Enterprise AI Architecture; Lead internal initiatives to grow the consulting practice; Architect technology solutions with Delivery Managers and clients; Lead Enterprise Architecture and Governance for customer engagements; Lead functional and technical workshops; Manage project teams of developers leveraging AI assistants; Establish evaluation frameworks for AI performance and ROI; Manage customer expectations and negotiate complex solutions.
Seniority
Director, strategic leadership & hands-on architecture
