Assistant Director, Annual Giving Channel Fundraising Operations
Core
Executes and manages day-to-day operations of the University's centralized annual giving direct marketing programs, including campaign production, data segmentation, and vendor coordination.
Role type
Senior individual contributor fundraising operations manager
Builds
Annual giving campaigns and appeals for alumni, donors, and friends
Domain
Higher education fundraising and direct marketing
Required skills
Campaign management, Data segmentation, CRM management (Salesforce/Phoenix), Vendor coordination, Reporting and analytics, A/B testing, Data hygiene
Preferred skills
SQL, Python, Data analysis, Cross-functional project management, Microsoft Office suite
Technologies
Salesforce (Phoenix), SQL, Python, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
Responsibilities
Own end-to-end execution of annual giving campaigns including timelines and quality control; Build and manage appeal codes and segmentation in Phoenix; Coordinate with external print vendors and mail houses; Develop and maintain annual giving reporting and track progress against goals; Maintain data accuracy and hygiene throughout the appeal lifecycle; Identify opportunities to improve processes and documentation.
Seniority
Mid-level individual contributor