Consumption Account Manager, Data 360 & Agentforce
Core
Partner with customers to accelerate adoption and consumption of Salesforce Data 360 & Agentforce, acting as a post-sale technical lead and trusted advisor.
Role type
Senior IC Consumption Account Manager (Data & AI)
Builds
Customer adoption plans, executive relationships, and scalable consumption of Data 360 & Agentforce
Domain
CRM, Data Architecture, AI/ML, Cloud Data Platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
C-level stakeholder management, Data Architecture, AI/ML concepts, Salesforce platform expertise, strategic account planning, technical advisory, change management, product roadmap alignment
Preferred skills
Python/R/data wrangling, prompt engineering, startup product building (0-1), facilitation/whiteboarding, data ethics/privacy compliance
Technologies
Snowflake, Databricks, Big Query, RedShift, Tableau, Looker, Power BI, Python, R, Jupyter Notebooks, Salesforce Clouds
Responsibilities
Develop and execute consumption plans for Data 360 & Agentforce; Engage strategic customers to assess capabilities and recommend acceleration strategies; Guide customers on org strategy, governance, and change management; Build and cultivate executive-level relationships with customer IT and business leadership; Collaborate with product teams to advocate for key features and roadmap alignment; Proactively identify risks to customer business goals and build mitigation plans.
Seniority
Senior, hands-on IC
