Consumption Lead (Data Cloud & Agentforce)
Core
Drive growth and consumption of Salesforce Data Cloud & Agentforce for strategic customers by acting as a post-sale technical lead and trusted advisor.
Role type
Senior IC Consumption Lead (Data Cloud & Agentforce)
Builds
Scalable consumption of Data Cloud & Agentforce workloads, ACV growth, and customer success outcomes.
Domain
SaaS / CRM / AI / Data Cloud
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
C-level relationship management, complex data architecture integration, go-to-market strategy, adoption planning, risk mitigation, executive presentation, use case acceleration, product roadmap alignment, stakeholder alignment
Preferred skills
Full-stack technical qualifications, martech stack expertise, hands-on product building, facilitation, data ethics
Technologies
Salesforce Data Cloud, Salesforce Agentforce, Salesforce Marketing Cloud, Snowflake, Databricks, BigQuery, Redshift, Tableau, Looker, Power BI, Python, R, Jupyter Notebooks
Responsibilities
Develop understanding of customer implementations and evangelize capabilities; Engage with strategic customers to assess capabilities and provide recommendations; Drive operational excellence for scalable consumption and ACV growth; Guide impactful discovery conversations to identify creative solutions; Guide customers on org strategy, governance, and change management; Demonstrate hands-on product knowledge to align with business priorities; Proactively identify risks and build mitigation plans; Produce and implement comprehensive adoption paths; Build and cultivate executive-level relationships; Collaborate with product teams to understand solutions and advocate for features; Collaborate with sales and field engineering to accelerate adoption.
Seniority
Senior, hands-on IC
