Success Architect - Industries cloud
Core
Success Architect for Salesforce Industries Cloud providing expert guidance on solution design, technical architecture, and application lifecycle management for strategic customers.
Role type
Senior IC Salesforce Success Architect (Industries Cloud)
Builds
Scalable, secure Salesforce implementations and optimized technical architectures for enterprise clients.
Domain
SaaS / CRM / Enterprise Software
Required skills
Solution design & architecture, Salesforce platform expertise, Enterprise application integration, Data management & governance, Scalable architecture design, APEX/LWC development, Stakeholder alignment, Technical communication
Preferred skills
Industry Cloud SME (Consumer Goods, Manufacturing, Non Profit, Public Sector, Education), OmniStudio, MuleSoft/Informatica, Large Data Volume (LDV) optimization
Technologies
Salesforce (Admin, Advanced Admin, Service Cloud, Industries Clouds, OmniStudio, APEX, LWC, Visualforce), MuleSoft, Informatica, REST/SOAP APIs, OAuth, Platform Events
Responsibilities
Assess customer Cloud implementations and deliver expert recommendations on technical architecture and solution design; Collaborate with support engineers and CSMs to resolve technical challenges and prevent future issues; Liaise with product teams to surface feedback and influence improvements; Design scalable, secure architectures aligned with Salesforce best practices; Create clear design documents and present complex technical concepts to executive leadership.
Seniority
Senior, hands-on IC
