Lead Product Designer, Agentforce
Core
Designing behavioral architecture and interaction patterns for autonomous AI agents that reason, plan, and take action independently within the Salesforce ecosystem.
Role type
Lead/Principal UX Designer (AI Agents)
Builds
Autonomous AI agents (Agentforce) that resolve cases, qualify leads, and optimize campaigns across enterprise workflows.
Domain
Enterprise SaaS / Artificial Intelligence / Agentic Workflows
Deliverable
production ML models | product features
Required skills
Behavioral architecture design, prototyping (Figma, AI-driven tools), system design for scale, user research & analytics, storytelling & vision setting, cross-functional leadership, design for complex data-rich systems, low-fi to high-fi fidelity management, AI interface design.
Preferred skills
AI-driven interface design (conversational UI, human-in-the-loop), design systems at scale, frontend code fluency (HTML, CSS, JS) for technical prototyping.
Technologies
Figma, Cursor, Salesforce Platform, Data Cloud, Slack
Responsibilities
Define how autonomous agents communicate, coordinate, and collaborate with humans; prototype interaction models to validate assumptions; craft interaction patterns for consistency across Salesforce, Slack, and diverse workflows; guide teams on vision and design decisions; mentor designers and elevate design culture.
Seniority
Lead/Principal, hands-on IC with mentorship
