Senior Manager, Information Security & Compliance
Core
Senior Manager acting as the primary security advisor and interface between Salesforce Security and enterprise customers/prospects to ensure successful internal compliance and vendor-management efforts.
Role type
Senior Manager, Information Security & Compliance (Customer-Facing)
Builds
Customer trust, security assurance, and compliance readiness for enterprise clients using Salesforce.
Domain
Enterprise Technology & Infrastructure / Information Security / Public Sector & Financial Services
Deliverable
client delivery
Required skills
Strategic security partnership, executive stakeholder engagement, vulnerability & risk management, incident response support, contractual & compliance advisory, regulatory & industry engagement, security content development, service expertise development, public cloud platforms (AWS, GCP, Azure), security frameworks (NIST 800-53, NIST CSF, PCI-DSS, ISO 27001/17/18), Indian security regulations (DPDPA, RBI IT Outsourcing, SEBI), SIEM tools (Splunk, Google Chronicle, New Relic), audit log analysis, application security assessments, secure coding guidelines (OWASP Top 10, SANS Top 25), compliance certifications (PCI-DSS, ISO 27001, SOC 1, SOC 2), public sector tender support.
Preferred skills
Penetration testing tools (Metasploit, Burp Suite, Nmap, Wireshark), public sector procurement knowledge (GeM, MeitY SaaS empanelment), financial services industry experience, industry conference presenting.
Responsibilities
Develop deep understanding of customer business objectives and risk posture; lead responses to security assessments, questionnaires, and due diligence; build and strengthen customer trust through executive-level security discussions; serve as SME on Salesforce security and compliance capabilities; partner with Product, Engineering, Legal, and Privacy teams; review and interpret customer security findings and penetration test reports; act as escalation point during security incidents; address customer-specific contractual and regulatory requirements; develop security enablement programs for Sales and Partner teams; consolidate customer requirements to influence product roadmap; create security collateral (white papers, guides); maintain expertise across Salesforce products; partner with Public Policy teams on regulatory initiatives.
Seniority
Senior Manager, strategic advisory & cross-functional leadership
