Lead Solution Engineer - Healthcare (Payer)
Core
Lead Solution Engineer acting as a trusted advisor to align innovative AI and CRM strategies with complex Healthcare Payer accounts.
Role type
Senior IC Solution Engineer (Healthcare Payer)
Builds
Multi-product Salesforce solutions including Financial Services Cloud, HeadlessCRM, Hyperforce, Data 360, Agentforce, and MuleSoft.
Domain
Healthcare Payers / Enterprise CRM / Generative AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Enterprise software architecture, relational databases, web technology, integration principles, process orchestration, Generative AI concepts, executive presentation, business problem solving
Preferred skills
Healthcare Payer industry experience, HIPAA compliance knowledge, agentic coding tools (Claude Code, Cursor), Salesforce certifications
Technologies
Salesforce Platform, Financial Services Cloud, HeadlessCRM, Hyperforce, Data 360, Agentforce, MuleSoft, Slack, RAG, Claude Code, Cursor
Responsibilities
Develop technical Points of View on Context Architecture for AI and Agentic AI Governance, run customer-facing hands-on workshops and POCs, demonstrate connected experiences via executive-level demos and rapid prototyping, evaluate solution options to drive consensus among C-level stakeholders, lead cross-functional solution guides aligned to opportunity strategy
Seniority
Senior, hands-on IC