Marketing & Communications Associate
Core
Generalist marketing and communications role supporting customer-facing teams, drafting newsletters, managing social media, and coordinating outreach campaigns for a research data management platform.
Role type
Marketing & Communications Associate
Builds
Customer engagement campaigns, social media presence, conference participation, and lead generation assets for Globus.
Domain
Research computing / Cyberinfrastructure / Higher Education
Deliverable
product features
Required skills
Email marketing platforms, social media management, lead generation workflows, CRM management, content creation, event coordination
Preferred skills
Technical environment familiarity, AI tools for content generation, experience in software/tech/nonprofit sectors
Technologies
Mailchimp, HubSpot, Constant Contact, LinkedIn, X/Twitter, Mastodon
Responsibilities
Plan and execute customer-focused campaigns to drive engagement and retention; Draft and distribute external communications including newsletters and product updates; Coordinate outreach to institutional partners and user communities; Manage and grow social media presence; Assist in producing marketing materials and maintaining website content; Support lead generation campaigns and track performance metrics.
Seniority
Individual Contributor, 2-5 years experience