Success Architect Sales Cloud/ Platform - French or Italian Speaking
Core
Expert technical architect guiding strategic Salesforce Sales Cloud customers on solution design, scalability, security, and application lifecycle management.
Role type
Senior IC Salesforce Success Architect (Sales Cloud)
Builds
Scalable, secure, and optimized Salesforce Sales Cloud implementations for enterprise clients
Domain
SaaS / Customer Success / Enterprise CRM
Required skills
Enterprise software/system architecture, Salesforce platform governance, Large-scale SaaS/PaaS multi-tenancy, Enterprise application integration, AI and analytics integration, Security best practices, Business-level French or Italian, High proficiency in English
Preferred skills
Sales Cloud feature mastery (Einstein, Sales Engagement), Data modeling and governance, ETL and API integration (REST/SOAP, MuleSoft), Scalable architecture design (LDV, SOQL optimization), APEX/LWC development, Salesforce certifications
Technologies
Salesforce Sales Cloud, Einstein Conversation Insights, MuleSoft, Informatica, APEX, Lightning Web Components, REST/SOAP APIs
Responsibilities
Assess Sales Cloud implementations and deliver expert recommendations on architecture and solution design; Serve as a trusted SME providing proactive and reactive guidance on technology strategy; Simplify complex technical concepts for executive and technical audiences; Identify capability gaps and design custom solutions to drive adoption; Collaborate with internal partners to influence product improvements based on customer feedback
Seniority
Senior, hands-on IC
