Identification and Privileges Office Assistant
Core
Producing and managing access credentials, troubleshooting user access issues, and handling cash transactions for library privileges and locker rentals.
Role type
Administrative support specialist (access services)
Builds
UChicago Cards, Campus Cards, and other IDs for university community and visitors
Domain
Higher education library services
Deliverable
product features | client delivery
Required skills
Customer service, cash handling, data entry, policy enforcement, system navigation, critical thinking
Preferred skills
Higher education environment knowledge, advanced search query formulation
Technologies
Microsoft Office, integrated library system, access control system, Registrar's student information system
Responsibilities
Produces IDs and updates records, analyzes and resolves user access issues, determines eligibility and issues credentials, rents lockers and manages inspections, collects and reconciles cash, verifies student enrollment status
Seniority
Entry-level to Junior, individual contributor
