Patient Service Representative - Ophthalmology - Natalie 301
Core
Front office administrative support for an ophthalmology medical practice, handling patient registration, scheduling, billing, and data management.
Role type
Patient Service Representative (Medical Office)
Builds
Patient care delivery workflow
Domain
Healthcare / Ophthalmology
Required skills
PC skills, data recording and interpretation, multi-tasking, scheduling, billing documentation, ICD-9 coding, cash handling, eligibility verification
Preferred skills
Medical office experience, critical thinking, quick learning
Technologies
EMR, computer applications
Responsibilities
Greets and directs patients, schedules appointments, registers demographic and billing information, determines eligibility, uses EMR to record data, maintains medical records, prepares billing documentation, collects co-pays and deductibles, posts charges and payments, reviews and corrects denied claims, makes patient reminder calls, distributes mail and communication, tracks referrals, orders supplies, ensures HIPAA and OSHA compliance