Application Services Coordinator
Core
Operational management, support, and continuous improvement of a portfolio of business-critical applications enabling manufacturing, supply chain, commercial, and finance functions.
Role type
Application Services Coordinator (IT/IS)
Builds
Business application services and support for manufacturing, supply chain, commercial, and finance functions
Domain
Confectionery / Food Manufacturing
Required skills
Application lifecycle management, ITIL processes, vendor management, incident/problem management, SQL, integrations, ERP environments
Preferred skills
Stakeholder management, change management, root cause analysis, knowledge sharing
Technologies
ERP, SQL, application interfaces, integrations
Responsibilities
Manage incidents, service requests, and problem resolution; coordinate upgrades, releases, and patches; act as liaison between business users, vendors, and IT teams; maintain application documentation and roadmaps; support compliance with security and data protection requirements
Seniority
Mid-level, hands-on IC