IT Operations Manager – Global Infrastructure (Network, Cloud/Server/IAM & DBA)
Core
Lead day-to-day operational delivery of global IT infrastructure services (Network, Cloud/Server, DBA) across five regions, ensuring stability, security, and high performance.
Role type
Senior IT Operations Manager (Global Infrastructure)
Builds
Stable, secure, and high-performing global IT infrastructure services
Domain
Global Enterprise IT Operations (Network, Cloud, Server, Database)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT operations leadership, service management (Incident/Problem/Change/SLA), major incident command, third-party vendor governance, operational risk management, stakeholder management, cost-to-serve analysis
Preferred skills
ITIL v3/v4 certification, Cloud certifications (Azure/AWS), ISO27001-aligned security exposure, multi-region/multi-vendor environment experience
Technologies
Network, Cloud, Server, Database Administration
Responsibilities
Own day-to-day delivery for Network, Cloud/Server and DBA services; Lead operational management of major incidents and change governance; Manage multiple third-party partners delivering infrastructure services; Act as operational point of contact for regional Infrastructure leads; Maintain operational controls supporting security, audit, and compliance requirements; Track an improvement backlog across reliability, performance, and cost optimization
Seniority
Senior, hands-on IC with team coordination
