Sr. Program Manager, Healthcare Services
Core
Overseeing and managing multiple clinical operations projects to improve clinical outcomes and member experience for older adults.
Role type
Senior Program Manager (Clinical Strategy & Operations)
Builds
Operational workflows, project plans, executive dashboards, and strategic initiatives for care delivery models.
Domain
Healthcare / Managed Care / Senior Services
Required skills
Program management, project management, quantitative analysis, qualitative analysis, process optimization, strategic planning, change leadership, data analytics, regulatory compliance interpretation, cross-functional collaboration
Preferred skills
MPH, MBA, MHA, Lean Six Sigma, Agile methodologies, AI/digital tools familiarity
Technologies
Agile, Lean Six Sigma, data analytics tools, digital tools
Responsibilities
Lead cross-functional projects to improve clinical outcomes and member experience; develop and oversee project status reports and update strategic operating committees; monitor project progress, manage schedules/resources, and mitigate risks; evaluate program effectiveness by collecting and analyzing data for KPIs; create executive-level dashboards and reports; ensure activities comply with organizational policies and external regulations; conduct strategic research to identify new solutions and support broader SCAN strategy.
Seniority
Senior, hands-on IC with strategic oversight