Patient Service Representative - Gastroenterology Clinic
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Patient Service Representative (Front Desk)
Builds
Patient intake, appointment scheduling, and front desk operations for a gastroenterology clinic
Domain
Healthcare / Gastroenterology
Deliverable
physical/clinical work
Required skills
Verbal and written communication, Customer service, Data entry, Word processing, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Responsibilities
Interact with patients and visitors, Manage front desk operations, Schedule appointments, Enter patient information, Process documentation, Maintain patient privacy