Smart Hands Engineer
Core
On-the-ground support and maintenance of the University's network and telecommunications infrastructure, ensuring reliability, efficiency, and security of IT services across campuses.
Role type
Smart Hands Engineer (Network Infrastructure)
Builds
Physical network equipment, cabling infrastructure, and telecommunication standards
Domain
Higher Education / Network Infrastructure
Deliverable
physical/clinical work
Required skills
Network monitoring tools (Meraki, SolarWinds, Nagios), Physical network equipment inventory management, RMA processes, Cabling and telecommunication standards (copper/fiber), Troubleshooting and repair of network equipment, Physical infrastructure reviews (power, cooling, lighting, security)
Preferred skills
CompTIA Network+, Cisco CCNA, Inventory management tools (Cormant)
Technologies
Meraki, SolarWinds, Nagios, GOCard, Building Automation Systems
Responsibilities
Collaborate with Network Engineering team on designing solutions, Develop and maintain cabling and telecommunication standards, Review conditions in telecommunication rooms, Acquire and submit quotes from IT cabling contractors, Manage physical network equipment inventory and RMA processes, Utilize network monitoring tools to identify and address failing equipment
Seniority
Mid-level, hands-on IC