Patient Access Representative. Full Time
Core
First point of contact for patients, facilitating their entrance into Mercy facilities including scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative
Builds
Patient intake workflows and accurate patient records
Domain
Healthcare administration
Required skills
Medical terminology, Insurance plan knowledge, Medicare guidelines, Federal/state regulations, 10-key calculator, Computer systems, Data entry accuracy
Preferred skills
Clerical experience, Customer service experience, College education
Responsibilities
Schedule appointments, Register patients, Verify benefits, Process pre-certification, Collect financial information, Maintain accurate patient data
Seniority
Entry-level to Mid-level