PSP Associate (Salesforce Database)
Core
Managing Salesforce database migration, administration, and advanced analytics to support UNHCR's private sector fundraising strategy in Malaysia.
Role type
Salesforce Database Administrator and Analyst
Builds
Donor relationship management systems, payment processing workflows, and fundraising performance dashboards
Domain
Non-profit fundraising / CRM / Data Management
Deliverable
dashboards & analysis
Required skills
Salesforce administration, data migration, payment processing, data analysis, report creation, stakeholder communication
Preferred skills
Fundraising experience, non-profit operations knowledge, MS Excel proficiency
Technologies
Salesforce, MS Excel
Responsibilities
Support data migration between legacy and new Salesforce systems, perform regular data administration and payment transaction processing, create performance dashboards and reports for fundraising analysis, conduct user acceptance testing and system enhancements, present data findings to stakeholders
Seniority
Mid-level, hands-on IC