Director of Housing Operations
Core
Direct daily operations for a large, complex housing system and business enterprise managing 5,400 student bed spaces and $58M+ in annual revenue on Georgetown University's Hilltop campus.
Role type
Senior Director of Housing Operations (Higher Education)
Builds
On-campus residential housing portfolio, occupancy management strategies, and crisis response protocols for undergraduate students.
Domain
Higher Education / Student Housing Operations
Deliverable
Product features (housing assignments, occupancy management, retention forecasting)
Required skills
Strategic planning, budgetary and financial management, supervisory leadership, crisis management, policy development, occupancy management, stakeholder management, compliance management
Preferred skills
Experience with StarRez housing management system, knowledge of Jesuit values and student affairs
Technologies
StarRez, word processing, spreadsheet, database software
Responsibilities
Establish and utilize policy standards for housing occupancy and retention forecasting; manage a team of professional and student employees; respond to student and campus-wide emergencies; develop housing rates and communicate with stakeholders; ensure compliance with local and federal regulations regarding equitable access to housing.
Seniority
Director, strategic leadership & hands-on management
