Patient Service Rep - PT, Days
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Patient Service Representative (Front Desk)
Builds
Clinic front desk operations and patient intake workflows
Domain
Healthcare / Medical Office
Deliverable
physical/clinical work
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Technologies
Basic computer systems (data entry, word processing)
Responsibilities
Interact with patients and visitors, Manage front desk operations, Enter patient information and schedule appointments, Maintain patient confidentiality, Handle inquiries and concerns with tact