Senior Applications Support Engineer | Global Information Systems
Core
Senior Applications Support Engineer providing secondary leadership and primary backup for Matrix Teams, managing enterprise application infrastructure and resolving complex technical issues.
Role type
Senior IC Applications Support Engineer (Enterprise Systems)
Builds
Enterprise-wide systems development solutions and global enterprise application infrastructure
Domain
Professional Services / Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SQL, scripting, Microsoft Windows OS, Active Directory, Azure, SDLC standards, budget management, on-call support
Preferred skills
COTS Enterprise ERP support, Windows Server, IIS, SharePoint, SQL Server, Project Management, High-level certifications
Technologies
Azure, Active Directory, Windows Server, IIS, SharePoint, SQL Server
Responsibilities
Conceive and oversee enterprise-wide systems development; Research and recommend software products; Handle day-to-day sustaining activities for global enterprise application infrastructure; Execute operation calendars and incident reporting; Analyze performance data; Assist in budgetary expense management; Resolve Service Desk issues; Provide on-call support 24x7
Seniority
Senior, hands-on IC with leadership responsibilities