Process Design Analyst
Core
Execute transformational process changes to boost operational performance and make Manulife more accessible for business.
Role type
Process Design Analyst
Builds
Process transformation initiatives supporting organizational strategic goals
Domain
Financial services / Operational Excellence
Required skills
process analysis, documentation, process mapping, LEAN methodology, project management, stakeholder relationship building, prioritization
Preferred skills
process mapping, procedures documentation, LEAN Six Sigma Green Belt
Responsibilities
Understand, analyze and document processes; Conduct process walkthroughs and fact-finding sessions; Identify process improvement opportunities; Develop recommendations and participate in solutions development; Work with Training Teams to update knowledgebase and documentation; Provide support for project management activities including planning, scheduling, governance and execution
Seniority
Individual Contributor