Business Process Optimization Manager
Core
Lead enterprise-wide initiatives to improve organizational effectiveness, operational efficiency, and workforce productivity by redesigning processes and implementing sustainable solutions. (via careerplan.io/jobs/JR26100700-business-process-optimization-manager-at-grda)
Role type
Senior IC Business Process Optimization Manager
Builds
Optimized operational workflows and business cases for an Oklahoma public utility agency
Domain
Public sector / Utility / Operational Excellence
Required skills
Business process management, Lean methodologies, process mapping, change management, project management, data analytics, strategic thinking, facilitation, executive communication, stakeholder influence
Preferred skills
Master's degree, utility/energy/public-sector experience, enterprise technology implementation, executive leadership support
Technologies
Process automation tools, digital transformation platforms, AI tools for process support
Responsibilities
Lead cross-functional process improvement initiatives from assessment to sustainment; Evaluate current processes and facilitate future-state design; Develop business cases, cost-benefit analyses, and implementation plans; Analyze operational and financial data to identify trends; Partner with IT to automate workflows and support digitization; Manage project scope, risks, and timelines across departments; Coach employees on continuous improvement methodologies
Seniority
Senior, hands-on IC with strategic influence