Account Manager
Core
Manage large and key municipal power accounts, coordinate programs and initiatives, and serve as the primary liaison between internal divisions and external public power communities.
Role type
Account Manager (Public Utilities)
Builds
Municipal power programs, projects, and customer service initiatives
Domain
Public Utilities / Municipal Government
Deliverable
client delivery
Required skills
Account management, project coordination, stakeholder liaison, government relations, contract fundamentals, data analysis (Excel), strategic planning
Preferred skills
Municipal government experience, electric utility experience, public relations knowledge
Responsibilities
Oversee management of large and key accounts, address complex service needs and rate inquiries, coordinate program completion, foster client relationships, monitor customer feedback and recommend improvements, collaborate on external communications
Seniority
Mid-level, hands-on IC